ZIP Pro Projector Support Center

Aurzen ZIP Pro includes three interchangeable plug types: US/Japan, EU, and UK plugs, making it convenient for travel across different countries and regions.

Please follow the installation instructions in the user manual when changing the plug. 

When running on battery power, ZIP Pro automatically uses ECO Mode to help extend battery life.

When connected to a power source, the projector defaults to Standard Mode. If you need higher brightness, you can switch to Conference Mode in the projector settings.

Yes. Operating noise varies by projection mode.

You can choose the mode that best fits your environment and preferred balance of brightness, battery life, and fan noise. 

The two USB-C ports serve different purposes:

• Upper USB-C Port: USB-C video input for wired projection
• Lower USB-C Port: USB-C charging input

For wired projection, connect the video cable to the upper USB-C video input port. For charging, use the lower USB-C charging port.

Please check the following:

1. Make sure the USB-C cable is connected to the upper USB-C video input port on ZIP Pro.
2. Make sure the USB-C cable supports video transmission. We recommend using the cable included with ZIP Pro.
3. Make sure your phone, laptop, or other source device supports USB-C DisplayPort Alt Mode (DP Alt Mode) video output.

Both the source device and USB-C cable must support video transmission for USB-C wired projection to work. 

ZIP Pro has an approximate wired projection latency of 20–40 ms. 

Connect the Nintendo Switch to ZIP Pro using a USB-C cable.

For improved compatibility and connection stability, we recommend powering ZIP Pro through the lower USB-C charging port while using wired projection.

Compatibility may vary depending on the Nintendo Switch firmware version. 

ZIP Pro connects to a 2.4 GHz or 5 GHz Wi-Fi network for wireless casting. Content is streamed to the projector, allowing the source device to remain available for other tasks.

Screen Mirroring

Screen Mirroring does not require ZIP Pro to connect to an external Wi-Fi network beforehand. The projector directly mirrors the screen of the connected device.

Note: A 2.4 GHz Wi-Fi connection is still required when performing a system firmware update.

Due to DRM (Digital Rights Management) restrictions, copyrighted content from services such as Netflix and Disney+ cannot be played through wireless screen mirroring.

To watch DRM-protected content, please use a supported wired video connection instead.

Open Firmware Update in the ZIP Pro settings menu to check for and install system updates via OTA (Over-the-Air) update.

ZIP Pro must be connected to a 2.4 GHz Wi-Fi network during the firmware update process.

Yes.

Scan the QR code on the product packaging to download the AurzenHub App. You can use the app to control ZIP Pro from your smartphone and change the projector’s screen saver. 

Yes.

To change the screen saver through the AurzenHub App, ZIP Pro must be connected to a 2.4 GHz Wi-Fi network.

Yes.

Pair the first Bluetooth headset with ZIP Pro, then pair the second headset after the first connection is complete.

ZIP Pro can output audio to two Bluetooth headphones simultaneously.

ZIP Pro’s current in-car Bluetooth audio feature supports Tesla vehicles only.

To connect:

1. Enable Car Bluetooth Mode on ZIP Pro.
2. Select ZIP Pro from the Tesla Bluetooth device list.
3. Confirm that the pairing codes displayed on both devices match.
4. Once paired, ZIP Pro audio will play through the vehicle’s audio system.

After the initial pairing is complete, you can use the in-car Bluetooth audio connection again without repeating the full setup process. 

When charging ZIP Pro while it is powered on, use a 65W or higher USB-C PD power adapter.

When ZIP Pro is powered off, a 65W or higher power adapter is not required.